The Baronscourt Surgery at 89 Northfield Broadway in Edinburgh, Scotland

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Reviews about The Baronscourt Surgery

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  I have never had a problem getting an appointment and while I'm at the surgery it's always been pleasant and everyone kind. I'm not much of a Google reviewer but the rating is unfairly low and I thought I should try to even it out. I've been with the surgery for over a year and have had a baby (so quite a few appointments) and have nothing to complain about.
  by Marjan Asi

  August 06, 2017
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  I have been with this surgery all my life, almost 34 years. The original old doctors were amazing but they have now all retired or left. There are a couple of doctors there who are very helpful but like other reviews have said, the receptionists let the place down. They sound aggressive over the phone, answer you back face to face when I was nothing but polite. No need for this. Asking simple questions seem like an inconvenience. I have waited an hour and a half past my appointment time to find the receptionist hadn't marked me as waiting. This has happened twice that i can think of. I don't think I've ever been taken on time. 30 mins plus past your appointment time is normal but don't dare be 1 min late or the aggressive receptionist will have something to say! If the receptionists were as they should be then i would have gave 4 stars but i have instead given a generous 3 stars
  by Michelle Davis

  March 26, 2017
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  Receptionist is awful....very rude not the first time I have been shouted at or had to write a letter into the surgery! I'm now looking into moving surgeries which is a shame as I have been with this surgery for 11years.
  by Lauren Brown

  January 06, 2017

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About The Baronscourt Surgery in Edinburgh